Lucy Chappell - Certified Tea Specialist & Head of Training
I am as passionate about tea as you can possibly be. Having always had a love for food and drink I started out studying Viti and Vini culture (wine) before progressing into the delights of the tea world.
I started in the tea business quite by accident, having stumbled across an advert for a role at Twinings. Although I had no experience with tea at all, I quickly fell in love and began to write master classes for customers and share my passion on a daily basis. Over the next couple of years I became the Twinings Tea Specialist, advising their customers on serving, new trends in tea and etiquette of the modern afternoon tea.
I then decided that I needed to learn more, so I sold my house and took myself off to Darjeeling for a year to study at the National Institute for Tea Management, where I gained a post graduate diploma in Plantation Management and Tea botany. For 5 months I also had the pleasure of working on an organic, permaculture tea plantation 'Makabari' before working and consulting on two more independent tea gardens in India.
On my return to the UK, I returned to Twinings as a consultant with the view to opening my own tea school, and here I am doing just that. Throughout my journey so far I have had the pleasure of training and mentoring many other tea specialists who have gone on to have influential roles within premium retail and hospitality, both in the UK and internationally.
Gary Wright- Head of Business Operations Formally a die hard coffee lover, Gary is now a Green tea convert & loves white tea especially with scones